Transparent Pricing
Flat monthly plans with included cases. No per-resolution fees, no seat traps, no “contact sales” walls for standard pricing. Start at $10/mo and scale to 1,200 cases a month on a single plan.
Starter
Billed annually at $120/yr
5 cases included · $3.00/case over
Effective $2.00/case at allowance
Perfect for solo founders getting started with AI case automation.
- 5 cases included / mo
- $3.00 / case over
- Shopify + Freshdesk or Zendesk (1)
- Unlimited users
- Workflow / Agent builder
- Human-in-loop approvals
- Basic analytics
- Guided onboarding (1:1)
- Email support · 48h
Growth
Billed annually at $1,188/yr
75 cases included · $2.00/case over
Effective $1.32/case at allowance
For $500K–$2M GMV DTC brands that need real automation volume.
- 75 cases included / mo
- $2.00 / case over
- Shopify + Freshdesk or Zendesk (1)
- Unlimited users
- Workflow / Agent builder
- Human-in-loop approvals
- Basic analytics
- Guided onboarding (1:1)
- Email support · 48h
Scale
Billed annually at $4,788/yr
400 cases included · $1.50/case over
Effective $1.00/case at allowance
Add Salesforce + Jira, unlimited helpdesk connections, and advanced analytics.
- 400 cases included / mo
- $1.50 / case over
- Unlimited Freshdesk / Zendesk
- Salesforce + Jira included
- Advanced analytics
- Workflow / Agent builder
- Human-in-loop approvals
- Guided onboarding (1:1)
- Email support · 24h
Advanced
Billed annually at $11,988/yr
1200 cases included · $1.20/case over
Effective $0.83/case at allowance
SSO, audit logs, priority support, and everything in Scale at volume pricing.
- 1,200 cases included / mo
- $1.20 / case over
- Everything in Scale
- SSO (SAML/OIDC)
- Audit logs
- Advanced analytics
- Priority support · 4h
- Guided onboarding (1:1)
Every feature, side by side
Flat pricing. Real case allowances. Clear overages.
| Feature | Starter | Growth | Scale | Advanced | Enterprise |
|---|---|---|---|---|---|
| Monthly (billed monthly) | $12 | $119 | $479 | $1,199 | Custom |
| Monthly (billed annually) | $10 | $99 | $399 | $999 | Custom |
| Cases included / mo | 5 | 75 | 400 | 1,200 | 5,000+ |
| Effective $/case | $2.00 | $1.32 | $1.00 | $0.83 | ~$0.80 |
| Overage $/case | $3.00 | $2.00 | $1.50 | $1.20 | Custom |
| Shopify | ✓ | ✓ | ✓ | ✓ | ✓ |
| Freshdesk / Zendesk | 1 | 1 | Unlimited | Unlimited | Unlimited |
| Salesforce / Jira | — | — | ✓ | ✓ | ✓ |
| Users | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Workflow / Agent builder | ✓ | ✓ | ✓ | ✓ | ✓ |
| Human-in-loop approvals | ✓ | ✓ | ✓ | ✓ | ✓ |
| Analytics | Basic | Basic | Advanced | Advanced | Custom |
| Guided onboarding (1:1) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Support SLA | Email · 48h | Email · 48h | Email · 24h | Priority · 4h | Dedicated CSM |
| SSO | — | — | — | ✓ | ✓ |
| Audit logs | — | — | — | ✓ | ✓ |
| Custom integrations | — | — | — | — | ✓ |
What counts as a case
One flat unit per end-to-end SOP run. No token fees, no per-step charges, no surprises.
An "executed case" is a workflow run that completes end-to-end against the defined SOP.
Non-billable runs
- Workflow runs that exit before taking any external action
- Test runs from the workflow editor
- Duplicate triggers on the same underlying case within 24h
- Cases where a human agent takes over within 24 hours of CorePiper's execution (the trust clause)
Every case that meets the above equals one unit. No variable pricing by complexity, LLM tokens, or number of systems touched.
See how we stack up
We're not just more transparent — we're more affordable. Here's how CorePiper pricing compares to the competition.
| Vendor | Pricing | Key Details |
|---|---|---|
CorePiper You are here | $10–999/mo + included cases Transparent, predictable pricing |
|
Agentforce | $125–550/user/mo + mandatory Data Cloud |
|
Zendesk AI | $1.50–2.00/resolution Can 2–3x your base cost |
|
Forethought | Custom (opaque) 20K+ ticket minimum |
|
Ada | $30K–300K/year + per-resolution fees |
|
Transparent, predictable pricing
- Transparent pricing — no surprises
- Start at $10/mo, scale as you grow
- No ticket minimums
- Cross-platform from day one
+ mandatory Data Cloud
- Requires Salesforce Data Cloud ($$$)
- Complex three-tier pricing
- Salesforce-only ecosystem
- 4–6 week minimum deployment
Can 2–3x your base cost
- Per-resolution pricing punishes success
- Can 2–3x your total Zendesk cost
- Zendesk-only
- $50/agent/mo Copilot add-on
20K+ ticket minimum
- 20,000+ ticket minimum required
- Opaque enterprise-only pricing
- Weeks-long implementation
- Long sales cycles
+ per-resolution fees
- $30K minimum annual commitment
- Per-resolution fees on top ($1–$3.50)
- No Jira integration
- Months-long implementation
Common questions
Everything you need to know about CorePiper pricing.